https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942804#M245649 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358348">@Sudha1</a>&nbsp;<BR />Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Sat, 22 Mar 2025 10:21:54 GMT Daniel0210 2025-03-22T10:21:54Z https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942743#M245646 <P>Device return help</P> Sat, 22 Mar 2025 08:51:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942743#M245646 Sudha1 2025-03-22T08:51:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942748#M245647 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358348">@Sudha1</a>&nbsp; if you are within the 31 day cooling off window then call sky on 150 to arrange the return. Outside of that window you can't return it penalty free.&nbsp;</P> Sat, 22 Mar 2025 09:02:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942748#M245647 63johnw 2025-03-22T09:02:31Z https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942804#M245649 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358348">@Sudha1</a>&nbsp;<BR />Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Sat, 22 Mar 2025 10:21:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mr/m-p/4942804#M245649 Daniel0210 2025-03-22T10:21:54Z