https://helpforum.sky.com/t5/Sky-Mobile/Turning-parental-controls-odd/m-p/4942646#M245642 <P>When going to turn off parental controls and doing in my bank card details to confirm it is not letting me. It is saying that my &nbsp;card nunver is invalid. This is the correct number and is the account I pay the bill with. It is an active card.&nbsp;</P> Sat, 22 Mar 2025 01:38:23 GMT Shaniceg 2025-03-22T01:38:23Z https://helpforum.sky.com/t5/Sky-Mobile/Turning-parental-controls-odd/m-p/4942646#M245642 <P>When going to turn off parental controls and doing in my bank card details to confirm it is not letting me. It is saying that my &nbsp;card nunver is invalid. This is the correct number and is the account I pay the bill with. It is an active card.&nbsp;</P> Sat, 22 Mar 2025 01:38:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Turning-parental-controls-odd/m-p/4942646#M245642 Shaniceg 2025-03-22T01:38:23Z https://helpforum.sky.com/t5/Sky-Mobile/Turning-parental-controls-odd/m-p/4942678#M245643 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4358268">@Shaniceg</a>&nbsp;</P> <P>You need to be using a credit card as not a debit card to do this.</P> <P>&nbsp;</P> <P>So you can either use one from a family member or friend or if you have a phone contract with Sky then you can call them and they will do this for you as only someone aged 18 or over can sign a credit agreement so they will already know that you are older than 18 for the adult settings to be changed. 150 is the free number to use to call Sky on</P> Sat, 22 Mar 2025 05:44:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Turning-parental-controls-odd/m-p/4942678#M245643 caesarome 2025-03-22T05:44:19Z