topic Re: Payment in Sky Mobile

Payment

haajarah — Fri, 21 Mar 2025 17:25:41 GMT

Hi , this is my second payment that is going out on the 24th march i just want to know why it is 88 pounds when my plan is only upto 59 and i've also already made a payment of 37.00 on the 5th march.... I pay 37 for the mobile and 22 for my sim internet etc.. So please can you tell me why 88 is going out ?

Re: Payment

PandJ2020 — Fri, 21 Mar 2025 17:27:59 GMT

@haajarah wrote:
So please can you tell me why 88 is going out ?

No as we're other customers here with no account access.

Usual reason is a period longer than a month. What do future bills show? What does current bill show?

Re: Payment

caesarome — Fri, 21 Mar 2025 17:28:43 GMT

@haajarah

As we can't see your bill this is something you will need to look into so what does it show here:

https://www.sky.com/mobile-bill

Does the £88 cover 4 weeks or perhaps 6 or 7 ?

Have you been making any manual payments as there should be no reason to.