topic Re: My bill has increased twice in 2 months. in Sky Mobile

My bill has increased twice in 2 months.

Kelly-C — Wed, 05 Feb 2025 17:07:01 GMT

My phone bill has increased from £8.25 to £11 and now again to £13.50.... What is happening?? I have had no emails or contact about any increase. The cost is too much so will obviously leave as soon as if this is what they are planning to charge and keep doing. Is this going to happen every month now??

Re: My bill has increased twice in 2 months.

caesarome — Wed, 05 Feb 2025 17:12:20 GMT

@Kelly-C

If a discount you had on the sim has ended then the increase can shown across two bills due to pro rata billing

Re: My bill has increased twice in 2 months.

PandJ2020 — Wed, 05 Feb 2025 17:12:29 GMT

@Kelly-C wrote:
What is happening??

We can't see your bills... Have a look and see what's changed?

Re: My bill has increased twice in 2 months.

VictoriaDenton — Wed, 19 Mar 2025 09:58:52 GMT

Hello I am wanting to know why my phone bill has suddenly changed from me going with the contract of paying £35 a month to now it's gone up to £44 I am not happy with this as I agreed and came to your guys for the best deal contract. Could you explain why this is please? I'm not happy with paying more than I already do the £35 a month. Not over £44.

Re: My bill has increased twice in 2 months.

PandJ2020 — Wed, 19 Mar 2025 10:03:43 GMT

@VictoriaDenton wrote:
Hello I am wanting to know why my phone bill has suddenly changed from me going with the contract of paying £35 a month to now it's gone up to £44 I am not happy with this as I agreed and came to your guys for the best deal contract. Could you explain why this is please? I'm not happy with paying more than I already do the £35 a month. Not over £44.

'Your guys' is other customers here... You're not contacting Sky.

There was a general price increase recently - you should have received an email about this?