New mobile billing lay out

Span31 — Mon, 17 Mar 2025 17:55:36 GMT

The MySky app displays a new billing section supposedly making it easier for customers to view. This is horrendous before they made changes. I was able to view payments bills in a nice clear order. Because I have multiple SIMS on my account, which aren't mine I build my sister and nephew for them annually. This is now a horrendous task because I have to go into billing then previous bills then to the year then to the month then scroll down the page to get both bill amounts. if I then want to go and view the next month I have to come out of the page be taken to another page then back to the beginning of billing then previous billing then annual billing and then back down to the month. The older app allowed me to view my bill really easily and was a much nicer layout. Please could you consider going back to the old billing method?

It was much nicer layout and easier to use.

also, I'm not sure why We are viewing our TV bill in the Mobile section before the TV bill was displayed the TV section where it should be!

Re: New mobile billing lay out

PandJ2020 — Mon, 17 Mar 2025 18:54:53 GMT

@Span31 wrote:
Please could you consider going back to the old billing method?

We're other customers here.... Unless they can swamped with 'feedback' I suspect it won't be changing.

Re: New mobile billing lay out

Leanne150 — Mon, 24 Mar 2025 06:27:00 GMT

I feel exactly the same, the new lay out is terrible!! Was much better before, easier to navigate, read and understand. Especially with multiple contracts. Would prefer to go back to the older layout

topic Re: New mobile billing lay out in Sky Mobile

New mobile billing lay out

Re: New mobile billing lay out

Re: New mobile billing lay out