https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936875#M245055 <P>I got my new IPhone in December too and had mobile access perfect but suddenly I can't use my phone outside at all... it won't let me link on to mobile anything...</P> Fri, 14 Mar 2025 12:54:20 GMT Cyn72 2025-03-14T12:54:20Z https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936657#M245037 <P>Hi.<BR /><BR />So we got our phones in Dec/Jan - when they were both received / activated - It appears something has failed when activating the e-sims, I got a bill from EE and Sky today which made me aware of this. So I tired again to do this today and the links have not worked (initially) and now are no longer active - this has removed my access to EE so I am without phone signal - can anyone help?<BR /><BR />Thanks<BR /><BR />Jack</P> Fri, 14 Mar 2025 09:03:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936657#M245037 jackw1388 2025-03-14T09:03:24Z https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936788#M245050 <P>Am I able to escalate this to sky? I am unable to chat until 8pm and I have no signal?</P> Fri, 14 Mar 2025 11:12:31 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936788#M245050 jackw1388 2025-03-14T11:12:31Z https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936875#M245055 <P>I got my new IPhone in December too and had mobile access perfect but suddenly I can't use my phone outside at all... it won't let me link on to mobile anything...</P> Fri, 14 Mar 2025 12:54:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/ESim-not-activating/m-p/4936875#M245055 Cyn72 2025-03-14T12:54:20Z