topic Payment date confusion in Sky Mobile

Payment date confusion

Anonymous — Thu, 13 Mar 2025 20:50:39 GMT

Hello, I recently changed my payment date to the 27th of each month and recived a confirmation text for this but I have just seen that my bills are dated from 24th not the 27th. I just want to check that my payment will come out on the 27th of each month and not the 24th.

Re: Payment date confusion

SKY1992bf — Thu, 13 Mar 2025 20:57:33 GMT

@Anonymous Can you post an image of your bill ensuring you block out personal information such as account number and phone number

Re: Payment date confusion

caesarome — Thu, 13 Mar 2025 21:34:48 GMT

Sky bills are generated 14 days in advance so the 24th March bill would have been created in the 10th so no changes can be made to it including changing the date. If you have changed your date then it should apply from 27th April onwards and that bill will be slightly different due to it covering 3 extra days.