topic Re: Late activating new sim in Sky Mobile

Late activating new sim

JoanneBradley — Thu, 13 Mar 2025 14:53:12 GMT

I was late activating my new sim and now I don't have the option to activate on my account what can I do now as I still have the sim and activation details

Re: Late activating new sim

63johnw — Thu, 13 Mar 2025 14:58:00 GMT

Hi @JoanneBradley if it's not showing then you will need to go to sky.com and order a new one. If you don't activate within 31 days the sims expire and you can't activate it.

Re: Late activating new sim

JoanneBradley — Thu, 13 Mar 2025 15:00:27 GMT

I have tried looking into my account but I don't have an option to order a new sim only to purchase / make a new sim contract which I don't want to do as I want to use the sim on the offer with 100mb free data plan

Re: Late activating new sim

PandJ2020 — Thu, 13 Mar 2025 15:08:46 GMT

@JoanneBradley wrote:
I have tried looking into my account but I don't have an option to order a new sim only to purchase / make a new sim contract which I don't want to do as I want to use the sim on the offer with 100mb free data plan

Yes, you need to purchase a new dataplan. The 100Mb plan may not necessarily be available to you at this time.