https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934311#M244820 <P>I've got a swap update on my account but when I go through the procedure at the end it says I've hit the max. But I've paid two phones off so wouldn't that be less than the max? How do I upgrade??</P> Tue, 11 Mar 2025 10:43:43 GMT Dani771 2025-03-11T10:43:43Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934311#M244820 <P>I've got a swap update on my account but when I go through the procedure at the end it says I've hit the max. But I've paid two phones off so wouldn't that be less than the max? How do I upgrade??</P> Tue, 11 Mar 2025 10:43:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934311#M244820 Dani771 2025-03-11T10:43:43Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934313#M244821 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3909092">@Dani771</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they shouldn't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> Tue, 11 Mar 2025 10:47:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934313#M244821 Daniel0210 2025-03-11T10:47:13Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934314#M244822 <P>Thank you for your help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 11 Mar 2025 10:53:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4934314#M244822 Dani771 2025-03-11T10:53:15Z