https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933611#M244765 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350023">@Charlotte154</a>&nbsp;</P> <P>If you keep on placing an order it'll make it worse!<BR /><BR />See this link for Skys guidance ~ <BR /><A href="https://www.sky.com/help/articles/credit-checks-sky-mobile" target="_blank">https://www.sky.com/help/articles/credit-checks-sky-mobile</A> <BR />Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record. <BR /><BR />Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.</P> Mon, 10 Mar 2025 15:15:48 GMT Daniel0210 2025-03-10T15:15:48Z https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933609#M244764 <P>I have a good credit score however i keep getting denied a contract why is this?</P> Mon, 10 Mar 2025 15:14:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933609#M244764 Charlotte154 2025-03-10T15:14:08Z https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933611#M244765 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350023">@Charlotte154</a>&nbsp;</P> <P>If you keep on placing an order it'll make it worse!<BR /><BR />See this link for Skys guidance ~ <BR /><A href="https://www.sky.com/help/articles/credit-checks-sky-mobile" target="_blank">https://www.sky.com/help/articles/credit-checks-sky-mobile</A> <BR />Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record. <BR /><BR />Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to call Sky to chase it up.</P> Mon, 10 Mar 2025 15:15:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933611#M244765 Daniel0210 2025-03-10T15:15:48Z https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933661#M244766 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4350023">@Charlotte154</a>&nbsp;</P> <P>Nobidy here can say when this is happening but it can be if there is something like a mistake ontje spelling in your credit record or a wrong address.</P> Mon, 10 Mar 2025 16:03:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/denied-contract/m-p/4933661#M244766 caesarome 2025-03-10T16:03:59Z