Signing into app

Clairemorton1 — Sat, 08 Mar 2025 15:07:26 GMT

I am trying to activate my sim by the sky app won't let me sign in as it is saying my. Postcode is In the wrong format. It is not

Re: Signing into app

caesarome — Sat, 08 Mar 2025 16:01:32 GMT

@Clairemorton1

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Signing into app

Lisa-P1987 — Sat, 08 Mar 2025 16:37:17 GMT

Thanks for escalating this. We’ve sent Clairemorton1 an invite to chat.

topic Re: Signing into app in Sky Mobile

Signing into app

Re: Signing into app

Re: Signing into app