https://helpforum.sky.com/t5/Sky-Mobile/Device-swap/m-p/4931869#M244628 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2630291">@Ferg85</a>&nbsp;</P> <P>You continue paying for both until such time as the returned device has been received/processed/examined for damage/valued. By the way, if you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.</P> Sat, 08 Mar 2025 08:21:44 GMT Daniel0210 2025-03-08T08:21:44Z https://helpforum.sky.com/t5/Sky-Mobile/Device-swap/m-p/4931863#M244626 <P>Hi, I recently upgraded my phone to a new iPhone 16 and done a swap deal with my old iPhone 14.&nbsp;<BR />I'm still paying for two devices as it seems. Can you look into this for me or can I get my old device returned?</P> Sat, 08 Mar 2025 08:17:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-swap/m-p/4931863#M244626 Ferg85 2025-03-08T08:17:00Z https://helpforum.sky.com/t5/Sky-Mobile/Device-swap/m-p/4931869#M244628 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2630291">@Ferg85</a>&nbsp;</P> <P>You continue paying for both until such time as the returned device has been received/processed/examined for damage/valued. By the way, if you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.</P> Sat, 08 Mar 2025 08:21:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Device-swap/m-p/4931869#M244628 Daniel0210 2025-03-08T08:21:44Z