topic Data not working in Sky Mobile

Data not working

HeidiT1981 — Wed, 05 Mar 2025 14:55:21 GMT

I recently bought a new device from sky for myself and my son and since we switched phones we are both having problems with our data not working. I've tried all their online suggestions - switching phone on and off, resetting network etc. It sends me the messages to install and then eventually says temporary error try again later. Then everything is fine for a few days and it goes off again. This is particularly concerning for me with my son's phone as when he's out and about he can't access online at all unless he's in a WiFi area. Plus, we're paying for data and not getting use of it. Is there anything else we can do? Thanks

Re: Data not working

Sabirahmed — Wed, 05 Mar 2025 22:17:57 GMT

I'm in the same situation, it works for a while and then stops. Resetted network connections and all the troubleshooting but it keeps going off. Very annoying. Did you get a resolution?

Re: Data not working

Kathleenmckenzi — Wed, 05 Mar 2025 23:24:13 GMT

My roll over point not roll over

Re: Data not working

HeidiT1981 — Thu, 06 Mar 2025 14:32:55 GMT

No, no resolution yet unfortunately xx