https://helpforum.sky.com/t5/Sky-Mobile/Phone-received-damaged/m-p/4929083#M244309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3663389">@Killyvilly</a>&nbsp;</P> <P>How do you know it was 'attacked' by a dog?&nbsp;<BR /><BR /></P> <P>If the phone is damaged you'll need to call Sky and report it. They'll open a joint investigation with DPD to establish what happened. Leaving it outside without a signature / seeing photo I.D. / or photo of delivery taking place would be very unusual.&nbsp;</P> Wed, 05 Mar 2025 03:28:29 GMT Daniel0210 2025-03-05T03:28:29Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-received-damaged/m-p/4929070#M244305 <P>Ordered a new phone on Thursday, was told DPD would deliver the following day or Saturday at latest. Nothing, came home from work Monday and parcel had been left outside, not signed for &amp; had been attacked by dog. Brand new phone was lying on street!</P> Wed, 05 Mar 2025 00:03:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-received-damaged/m-p/4929070#M244305 Killyvilly 2025-03-05T00:03:37Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-received-damaged/m-p/4929083#M244309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3663389">@Killyvilly</a>&nbsp;</P> <P>How do you know it was 'attacked' by a dog?&nbsp;<BR /><BR /></P> <P>If the phone is damaged you'll need to call Sky and report it. They'll open a joint investigation with DPD to establish what happened. Leaving it outside without a signature / seeing photo I.D. / or photo of delivery taking place would be very unusual.&nbsp;</P> Wed, 05 Mar 2025 03:28:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-received-damaged/m-p/4929083#M244309 Daniel0210 2025-03-05T03:28:29Z