topic Re: Unable to link to mobile in Sky Mobile

Unable to link to mobile

LillyKambo — Tue, 04 Mar 2025 13:40:01 GMT

I am unable to link my mobile to sky app

caesarome — Tue, 04 Mar 2025 13:47:29 GMT

Why, what is happening ?

LillyKambo — Tue, 04 Mar 2025 14:32:39 GMT

I am not able to sign in on my sky app. I have a new phone and wanted to access the app

caesarome — Tue, 04 Mar 2025 16:01:33 GMT

And what is happenng when you login, any error messages ?

Lilly02 — Tue, 04 Mar 2025 16:46:25 GMT

Yes

It is not recognizing

1 direct debit information

2 credit card details

3 my post code

caesarome — Tue, 04 Mar 2025 16:50:35 GMT

Are you the same person as it might be you are using the wrong ID to login to the app with.

Lilly02 — Tue, 04 Mar 2025 16:52:11 GMT

Yes this is me