https://helpforum.sky.com/t5/Sky-Mobile/Returned-iphone/m-p/4928511#M244221 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3647756">@cooper16pauline</a>&nbsp; you can use the tracking from the Post Office that you received to see if they have received it and when. It then takes 2-3 weeks for the return to be processed.&nbsp;</P> Tue, 04 Mar 2025 12:38:38 GMT 63johnw 2025-03-04T12:38:38Z https://helpforum.sky.com/t5/Sky-Mobile/Returned-iphone/m-p/4928506#M244220 <P>Hi</P><P>Following an upgrade I have returned my old iPhone in the correct packaging but I have not had any acknowledgement that Sky have received it. How can I chase it?</P><P>&nbsp;</P> Tue, 04 Mar 2025 12:32:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returned-iphone/m-p/4928506#M244220 cooper16pauline 2025-03-04T12:32:12Z https://helpforum.sky.com/t5/Sky-Mobile/Returned-iphone/m-p/4928511#M244221 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3647756">@cooper16pauline</a>&nbsp; you can use the tracking from the Post Office that you received to see if they have received it and when. It then takes 2-3 weeks for the return to be processed.&nbsp;</P> Tue, 04 Mar 2025 12:38:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Returned-iphone/m-p/4928511#M244221 63johnw 2025-03-04T12:38:38Z