topic Re: 2 different numbers in Sky Mobile

2 different numbers

Db53 — Mon, 03 Mar 2025 20:36:51 GMT

Recently brought an iphone & apple watch, choose to keep my number from o2. Everything else works fine but when I imessage someone its coming through a different number. When I go into my settings to imessage its showing a different number and hasn't got the option for my actual number. Any advice what can I do?

Re: 2 different numbers

caesarome — Mon, 03 Mar 2025 22:07:50 GMT

@Db53

Try resetting the network settings.

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

Re: 2 different numbers

Db53 — Tue, 04 Mar 2025 08:51:22 GMT

Hi,

thankyou, ive reset my network settings but can't find anywhere on my settings to say the numbers still wrong?

Re: 2 different numbers

63johnw — Tue, 04 Mar 2025 09:25:15 GMT

@Db53 wrote:
Hi,

thankyou, ive reset my network settings but can't find anywhere on my settings to say the numbers still wrong?

Hi @Db53 have you checked in settings, phone, my number ? If it's wrong try changing it then save exit and restart your phone, it sometimes takes quite a few attempts to save.

Re: 2 different numbers

caesarome — Tue, 04 Mar 2025 09:32:13 GMT

@Db53

On an iphone it can be found via Settings > Mobile Service > My number.