topic Re: Sky mobile in Sky Mobile

Sky mobile

K+saunders — Sat, 01 Mar 2025 09:44:54 GMT

I have ordered a sky mobile ordered but I haven't had a sign credit agreement or a no email confirmation but I've paid £38 upfront but still pending just wondering why

Re: Sky mobile

63johnw — Sat, 01 Mar 2025 10:01:07 GMT

Hi @K+saunders if nothing is showing in your orders on your account then call sky (on 150 from a sky sim) to find out the latest on your order.

Re: Sky mobile

caesarome — Sat, 01 Mar 2025 10:03:04 GMT

@K+saunders

When did you order it ?

If you click the button on this page as it should take you to it to sign it:

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

Re: Sky mobile

K+saunders — Sat, 01 Mar 2025 10:10:51 GMT

Monday 24th of February 2025

Re: Sky mobile

caesarome — Sat, 01 Mar 2025 10:13:44 GMT

Have you managed to access it now via the link i posted ?

Re: Sky mobile

K+saunders — Sat, 01 Mar 2025 10:14:41 GMT

Nope I ain't

Re: Sky mobile

caesarome — Sat, 01 Mar 2025 10:19:07 GMT

@K+saunders

Does anything appear here about it:

https://www.sky.com/ordertracking

Re: Sky mobile

K+saunders — Sat, 01 Mar 2025 10:21:11 GMT

Nope nothing

Re: Sky mobile

K+saunders — Sat, 01 Mar 2025 10:22:37 GMT

What if u don't have a sky number

Re: Sky mobile

caesarome — Sat, 01 Mar 2025 10:23:22 GMT

@K+saunders

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Sky mobile

K+saunders — Sat, 01 Mar 2025 10:28:57 GMT

Tried not speaking to the bot but they said go to the help sky .com

Re: Sky mobile

caesarome — Sat, 01 Mar 2025 10:30:09 GMT

The truck is when you are asked anything by the bot stay silent or say agent.