topic Re: Cancel ipad contract in Sky Mobile

Cancel ipad contract

Petraityte — Mon, 28 Oct 2024 12:10:08 GMT

I wait long time, when cancel ipad contract because I no have this item

Re: Cancel ipad contract

Daniel0210 — Mon, 28 Oct 2024 12:13:15 GMT

To cancel your order you will need to call Sky. You can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Cancel ipad contract

Petraityte — Mon, 28 Oct 2024 12:15:30 GMT

I call before ask no can help... So

Re: Cancel ipad contract

Daniel0210 — Mon, 28 Oct 2024 12:17:25 GMT

@Petraityte

Why can't they help? That's the only way to cancel an order.

Re: Cancel ipad contract

Petraityte — Sat, 01 Mar 2025 09:46:35 GMT

Mail lost ipad, and again me charged sky

Re: Cancel ipad contract

63johnw — Sat, 01 Mar 2025 09:59:50 GMT

Hi @Petraityte if the delivery company has lost the item you will need to liaise with Skys an investigation can be carried out. Call on 150 from a sky sim.