https://helpforum.sky.com/t5/Sky-Mobile/Ipad-contact/m-p/4925589#M243914 <P>I got a contract on ipad mini. When i received it i had an issue with it so i returned it. Im trying to get a new one on contract but it keeps declining me its been 2 months and im still getting declined</P> Sat, 01 Mar 2025 00:01:16 GMT Xided 2025-03-01T00:01:16Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad-contact/m-p/4925589#M243914 <P>I got a contract on ipad mini. When i received it i had an issue with it so i returned it. Im trying to get a new one on contract but it keeps declining me its been 2 months and im still getting declined</P> Sat, 01 Mar 2025 00:01:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad-contact/m-p/4925589#M243914 Xided 2025-03-01T00:01:16Z https://helpforum.sky.com/t5/Sky-Mobile/Ipad-contact/m-p/4925621#M243919 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4145327">@Xided</a>&nbsp;</P> <P>This might have happened if you have failed the second more enhanced credit check that takes place. You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.</P> <P><BR />If this is the case then any upfront charges that you have paid should be refunded within about 14 days.</P> <P>&nbsp;</P> <P>You might want to have a read of this:</P> <P><A href="https://www.sky.com/help/articles/sky-credit-builder" target="_blank">https://www.sky.com/help/articles/sky-credit-builder</A></P> Sat, 01 Mar 2025 05:35:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Ipad-contact/m-p/4925621#M243919 caesarome 2025-03-01T05:35:43Z