topic New SIM card in Sky Mobile

New SIM card

Charlotte1988 — Fri, 28 Feb 2025 19:55:29 GMT

Hi since putting in my new SIM card it's now stopped me using rcs messaging to stay connected to my family it was all working before changed my sim and I been through all my settings and wont show up to put it on

Re: New SIM card

caesarome — Fri, 28 Feb 2025 20:02:21 GMT

Who was your previous sim with because RCS messaging isn't currently supported on Sky.

Re: New SIM card

Charlotte1988 — Sat, 01 Mar 2025 10:50:35 GMT

I was with ee mobile

Re: New SIM card

63johnw — Sat, 01 Mar 2025 10:54:35 GMT

Hi @Charlotte1988 have a look at what this fellow customer did.

https://helpforum.sky.com/t5/Sky-Mobile/RCS-messaging/m-p/4676437

Re: New SIM card

Charlotte1988 — Sun, 02 Mar 2025 14:23:17 GMT

Still don't understand how to get it on my I phone