topic Data in Sky Mobile

Data

CarlS1 — Wed, 26 Feb 2025 12:59:55 GMT

Does your unused monthly data allowance roll over or is it lost

Re: Data

caesarome — Wed, 26 Feb 2025 13:03:14 GMT

And used data rolls over to your piggybank when it resets which is on your billing date.

Re: Data

63johnw — Wed, 26 Feb 2025 13:03:42 GMT

Hi @CarlS1 it rolls over into your piggybank and can be used to top up your account if needed in future months. Any unused data will disappear from the piggybank 12 months after it was saved there.

Re: Data

CarlS1 — Wed, 26 Feb 2025 13:05:08 GMT

Mine had disappeared. Not gone in to my piggyback. Data reset today

Re: Data

PandJ2020 — Wed, 26 Feb 2025 13:07:14 GMT

@CarlS1 wrote:
Mine had disappeared. Not gone in to my piggyback. Data reset today

Check tomorrow - it will probably appear then.

Re: Data

caesarome — Wed, 26 Feb 2025 13:07:39 GMT

Sometimes it can take a few days to appear in the piggybank so if it hadn't by Friday then give Sky a call on 150 so they can look into it for you.

Re: Data

CarlS1 — Wed, 26 Feb 2025 13:09:49 GMT

Brilliant. Thanks for your help. Much appreciated 👍🏻