https://helpforum.sky.com/t5/Sky-Mobile/Change-phone/m-p/4922495#M243623 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4340105">@Julie1213</a>&nbsp;</P> <P>You can't swap it but you can return it as you are still in the cooling off period of 31 days. When ordering the pro max you will be credit checked again. To return it you would need to call Sky.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> <P>&nbsp;</P> Tue, 25 Feb 2025 21:36:35 GMT caesarome 2025-02-25T21:36:35Z https://helpforum.sky.com/t5/Sky-Mobile/Change-phone/m-p/4922493#M243622 <P>Hi I've just had iPhone 16 plus delivered but I really don't like it and would like the iPhone 16 pro max how do I got about swapping it please if I can ? Thank you&nbsp;</P> Tue, 25 Feb 2025 21:34:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Change-phone/m-p/4922493#M243622 Julie1213 2025-02-25T21:34:08Z https://helpforum.sky.com/t5/Sky-Mobile/Change-phone/m-p/4922495#M243623 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4340105">@Julie1213</a>&nbsp;</P> <P>You can't swap it but you can return it as you are still in the cooling off period of 31 days. When ordering the pro max you will be credit checked again. To return it you would need to call Sky.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> <P>&nbsp;</P> Tue, 25 Feb 2025 21:36:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Change-phone/m-p/4922495#M243623 caesarome 2025-02-25T21:36:35Z