https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920866#M243458 <P>i cant get through on phone, the automated system is no good, i need to speak to a person</P> Mon, 24 Feb 2025 13:08:06 GMT Jackie6974 2025-02-24T13:08:06Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920858#M243454 <P>my galaxy earbuds are a waste, they dont fit in. my ear and cannot stay, i thought i was getting the galaxy earbuds 3 pro and wish to return them</P> Mon, 24 Feb 2025 12:54:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920858#M243454 Jackie6974 2025-02-24T12:54:03Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920860#M243455 <P>Did you pay for them or were they part of the Samsung phone promotion whereby they were free. If you paid for them</P> <P>tjen you will need to speak to Sky about this by calling them on 150.</P> Mon, 24 Feb 2025 13:02:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920860#M243455 caesarome 2025-02-24T13:02:50Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920861#M243456 <P>I am paying for them, they came as a bundle, but&nbsp; i am charged for them, it would of been cheaper without them</P> Mon, 24 Feb 2025 13:04:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920861#M243456 Jackie6974 2025-02-24T13:04:30Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920863#M243457 <P>Then you will need to call Sky and speak to them about returning them if you can. If you do make sure you get and the proof of posting receipt when you send them off.</P> Mon, 24 Feb 2025 13:05:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920863#M243457 caesarome 2025-02-24T13:05:39Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920866#M243458 <P>i cant get through on phone, the automated system is no good, i need to speak to a person</P> Mon, 24 Feb 2025 13:08:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920866#M243458 Jackie6974 2025-02-24T13:08:06Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920870#M243460 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4144591">@Jackie6974</a>&nbsp;wrote:<BR /><P>i cant get through on phone, the automated system is no good, i need to speak to a person</P><HR /></BLOCKQUOTE><P>Say nothing.</P><P>&nbsp;</P><P>You can return them within the cooling off period but there value may be reduced as they are 'used'.</P> Mon, 24 Feb 2025 13:10:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920870#M243460 PandJ2020 2025-02-24T13:10:09Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920869#M243459 <P>Try saying nothing when asked anything for the bot and remain on the line.</P> Mon, 24 Feb 2025 13:10:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920869#M243459 caesarome 2025-02-24T13:10:19Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920873#M243461 <P>inhavent used then they dont fit</P> Mon, 24 Feb 2025 13:13:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920873#M243461 Jackie6974 2025-02-24T13:13:39Z https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920880#M243463 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4144591">@Jackie6974</a>&nbsp;wrote:<BR /><P>inhavent used then they dont fit</P><HR /></BLOCKQUOTE><P>Just noting the terms of returning within cooling off period. &nbsp;(If they are completely unused then there may not be any reduction)</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/cancelling-sky-mobile" target="_blank">https://www.sky.com/help/articles/cancelling-sky-mobile</A><BR /><BR /></P><P>'<SPAN>If your return's damaged due to your handling, we’ll deduct an amount to reflect the equipment's reduced value from any refund you're due'</SPAN></P> Mon, 24 Feb 2025 13:17:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/ear-buds-3-return/m-p/4920880#M243463 PandJ2020 2025-02-24T13:17:39Z