topic Re: Scam number in Sky Mobile

Scam number

Gem54 — Sat, 22 Feb 2025 11:38:14 GMT

I had a phonecall today starting in 01205 I get phonecalls everyday claiming they are sky this has been going on for months. All different numbers, it's so frustrating.

Re: Scam number

63johnw — Sat, 22 Feb 2025 11:41:35 GMT

Hi @Gem54 unfortunately all you can do is try blocking and ignoring, hopefully they move on to someone else.

Re: Scam number

Gem54 — Sat, 22 Feb 2025 11:45:49 GMT

The thing is I have a couple of mobiles in my house hold through sky, and they all get phonecalls daily, I block a number they ring through a different number, all claiming to be sky, I don't get scam calls from anyone else so how do they have my mobile numbers.

Re: Scam number

Daniel0210 — Sat, 22 Feb 2025 11:47:00 GMT

@Gem54

Random multiple dialling.

Re: Scam number

twilight+princess — Sat, 22 Feb 2025 17:54:56 GMT

Unfortunately it's not something Sky can prevent. Scammers will spoof genuine numbers to make them look genuine but Sky would never ask for account details only the telephone password - where a user should give an incorrect word, if a scammer then they'd accept it but if Sky they'd say it's wrong.