topic Return in Sky Mobile

Return

Jyoti5 — Fri, 21 Feb 2025 18:12:27 GMT

I returned my device

Re: Return

Daniel0210 — Fri, 21 Feb 2025 18:14:54 GMT

@Jyoti5

Please explain what you returned and why? Unwanted, faulty or part of a swap.

Re: Return

Jyoti5 — Fri, 21 Feb 2025 18:16:38 GMT

I like other one so and I m order other one can u tell me process for return

Re: Return

Daniel0210 — Fri, 21 Feb 2025 18:18:03 GMT

@Jyoti5
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.