https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915387#M242832 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334011">@Susanjane</a>&nbsp;wrote:<BR /> <P>I have just moved to sky mobile and my mobile number has transferred over today.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Now this has happened have you checked that your phone itself is now showing the correct number ?</P> Tue, 18 Feb 2025 19:17:46 GMT caesarome 2025-02-18T19:17:46Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915357#M242826 <P>I have just moved to sky mobile and my mobile number has transferred over today. I have been unable to connect to Wi-Fi outside my own connection. Once home I have connected to my Wi-Fi but I can't ring out</P> Tue, 18 Feb 2025 18:41:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915357#M242826 Susanjane 2025-02-18T18:41:30Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915387#M242832 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334011">@Susanjane</a>&nbsp;wrote:<BR /> <P>I have just moved to sky mobile and my mobile number has transferred over today.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Now this has happened have you checked that your phone itself is now showing the correct number ?</P> Tue, 18 Feb 2025 19:17:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915387#M242832 caesarome 2025-02-18T19:17:46Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915398#M242835 <P>Yes I have. I can get internet all my social media emails and have communicated via what's app but unable to ring out or receive calls via contacts&nbsp;</P> Tue, 18 Feb 2025 19:25:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915398#M242835 Susanjane 2025-02-18T19:25:38Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915407#M242840 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4334011">@Susanjane</a>&nbsp;wrote:<BR /> <P>I can get internet all my social media emails and have communicated via what's app&nbsp;</P> <HR /></BLOCKQUOTE> <P>But isn't that via Wifi when you are at home, if you turn the wifi off and turn on mobile data does this work ?</P> <P>&nbsp;</P> <P>Does your device show as being connected to Sky at the top of the screen ?</P> Tue, 18 Feb 2025 19:31:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-ring-out-or-receive-calls-on-mobile/m-p/4915407#M242840 caesarome 2025-02-18T19:31:38Z