https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914011#M242683 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333037">@Sana07</a>&nbsp;</P> <P>If you have gone past the 31 day cooling off period then while you can call Sky about this it is unlikely they would let you cancel.</P> Mon, 17 Feb 2025 16:44:22 GMT caesarome 2025-02-17T16:44:22Z https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914008#M242681 <P>I want to return my device</P> Mon, 17 Feb 2025 16:39:46 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914008#M242681 Sana07 2025-02-17T16:39:46Z https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914010#M242682 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333037">@Sana07</a>&nbsp;If this is a new device you no longer want then as long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. This link provides some information that will help <A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Mon, 17 Feb 2025 16:42:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914010#M242682 SKY1992bf 2025-02-17T16:42:50Z https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914011#M242683 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333037">@Sana07</a>&nbsp;</P> <P>If you have gone past the 31 day cooling off period then while you can call Sky about this it is unlikely they would let you cancel.</P> Mon, 17 Feb 2025 16:44:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-Device/m-p/4914011#M242683 caesarome 2025-02-17T16:44:22Z