https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911581#M242459 <P>As customers here we can't say how long it will be as Sky themselves do not own or maintain the mast so will be up to another company to fix it.</P> Sat, 15 Feb 2025 05:35:01 GMT caesarome 2025-02-15T05:35:01Z https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911578#M242458 <P>Sky Mast down 24hrs here in Alcester, Warwickshire. How long before it's working?</P><P>Fed Up can i get a refund???? 🫤</P> Sat, 15 Feb 2025 04:02:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911578#M242458 sandra3728 2025-02-15T04:02:00Z https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911581#M242459 <P>As customers here we can't say how long it will be as Sky themselves do not own or maintain the mast so will be up to another company to fix it.</P> Sat, 15 Feb 2025 05:35:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911581#M242459 caesarome 2025-02-15T05:35:01Z https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911609#M242463 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2825989">@sandra3728</a>&nbsp; once your mast is repaired and your phone up and running you could call sky and ask for a refund for loss of service. Don't expect a fortune as, for example, if your plan is £10 per month that only works out at roughly £0.33 per day. Also as it's a local issue rather than a national outage they may not give compensation.&nbsp;</P> Sat, 15 Feb 2025 07:48:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/24hrs-No-Sky-Mobile-Signal/m-p/4911609#M242463 63johnw 2025-02-15T07:48:05Z