https://helpforum.sky.com/t5/Sky-Mobile/Return-Tracking/m-p/4909147#M242181 <P>Hello! I received my Galaxy S25 Ultra on February 2nd. Later, I decided to return the device. They sent me prepaid return labels, and I shipped the phone on February 10th. How can I confirm that they have received my device and canceled my agreement? They charged the first mobile payment today, but I already returned the device. I didn’t even open the device.</P> Wed, 12 Feb 2025 15:03:38 GMT Arif4 2025-02-12T15:03:38Z https://helpforum.sky.com/t5/Sky-Mobile/Return-Tracking/m-p/4909147#M242181 <P>Hello! I received my Galaxy S25 Ultra on February 2nd. Later, I decided to return the device. They sent me prepaid return labels, and I shipped the phone on February 10th. How can I confirm that they have received my device and canceled my agreement? They charged the first mobile payment today, but I already returned the device. I didn’t even open the device.</P> Wed, 12 Feb 2025 15:03:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-Tracking/m-p/4909147#M242181 Arif4 2025-02-12T15:03:38Z https://helpforum.sky.com/t5/Sky-Mobile/Return-Tracking/m-p/4909149#M242182 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4329211">@Arif4</a>&nbsp; its taking 2-3 weeks for returns to be processed so if you only returned the phone 2 days ago it could be a few weeks yet. Any overpayment should be returned by sky. Use your tracking information from Royal Mail to see if the company dealing with returns have received it.&nbsp;</P> Wed, 12 Feb 2025 15:06:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-Tracking/m-p/4909149#M242182 63johnw 2025-02-12T15:06:36Z