topic Still no eSIM activation in Sky Mobile

Still no eSIM activation

Russhyldon — Wed, 12 Feb 2025 04:40:31 GMT

Rang sky mobile and asked for a new esim, followed the instructions given and keyed in the code that was sent to me via email.

Now I can't ring out or send msgs or anything on my phone - it's been like this since 730pm this evening

Re: Still no eSIM activation

Lisa-P1987 — Wed, 12 Feb 2025 16:51:17 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Still no eSIM activation

Addie15 — Sat, 15 Feb 2025 07:59:17 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.