topic Re: Need too be contacted by a human in Sky Mobile

Need too be contacted by a human

Ky8 — Sun, 09 Feb 2025 20:44:50 GMT

How do I pay my outstanding bill with the money credited on my account

Re: Need too be contacted by a human

caesarome — Sun, 09 Feb 2025 21:32:28 GMT

When is your payment date as a credit on the account will usually be used to pay it unless it was added to late for this to happen like it was added after the payment date.

Re: Need too be contacted by a human

Ky8 — Mon, 10 Feb 2025 00:19:21 GMT

I credited my account after the late payment

Re: Need too be contacted by a human

caesarome — Mon, 10 Feb 2025 05:35:17 GMT

@Ky8

@Ky8 wrote:

I credited my account after the late payment

So has this bill now been paid, what does it say against it as usually if it is normally paid by a direct debit and this fails Sky will try again in 10 days time. The credit you have will not be used against that bill but will against your next one.