topic Re: SMS OTP Blocked by Sky in Sky Mobile

SMS OTP Blocked by Sky

Rach072 — Mon, 06 Jan 2025 22:20:12 GMT

overseas banking app needed to send a OTP via SMS to register. Sent multiple times and didn't receive the sms.

Contacted the bank overseas and they said it was Sky blocking the number. I have no blocked numbers on my phone as I've recently performed a factory reset (old Samsung 9+)

Re: SMS OTP Blocked by Sky

caesarome — Mon, 06 Jan 2025 22:22:25 GMT

@Rach072

This will need reporting to Sky on 150 so they can take down the details of this issue and for it to be investigated by the relevant team at Sky.

Re: SMS OTP Blocked by Sky

lizziebee84 — Sun, 09 Feb 2025 21:39:00 GMT

This is an ongoing issue, which is really frustrating. I am tied into a 2 year contract and am unable to receive texts from my overseas bank. Lots of threads about it with no solution.....most say it works after 2 weeks. Mine did initially, but has now stopped working again.

Re: SMS OTP Blocked by Sky

caesarome — Sun, 09 Feb 2025 21:48:23 GMT

As per the post above you will need to report this to Sky if you are yet to do this.

Re: SMS OTP Blocked by Sky

lizziebee84 — Sun, 09 Feb 2025 21:54:20 GMT

I've already tried. It appearss there is no work around currently unfortunately.