https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4905994#M241855 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4326745">@Niki8</a>&nbsp;</P> <P>You can do so under the 31 day cooling off period rules and to do so you will need to call Sky as it can not be arranged via here.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank" rel="noopener">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Sun, 09 Feb 2025 16:28:11 GMT caesarome 2025-02-09T16:28:11Z https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4905986#M241853 <P>Hi</P><P>i wish to return the new iPhone 16 I ordered a few weeks ago.</P><P>&nbsp;</P><P>thank you&nbsp;</P> Sun, 09 Feb 2025 16:09:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4905986#M241853 Niki8 2025-02-09T16:09:32Z https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4905994#M241855 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4326745">@Niki8</a>&nbsp;</P> <P>You can do so under the 31 day cooling off period rules and to do so you will need to call Sky as it can not be arranged via here.</P> <P>&nbsp;</P> <P>150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank" rel="noopener">https://www.sky.com/help/home</A></P> <P><BR />Try saying nothing when spoken to by the bot.</P> Sun, 09 Feb 2025 16:28:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4905994#M241855 caesarome 2025-02-09T16:28:11Z https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4906012#M241858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4326745">@Niki8</a>&nbsp;<BR />If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR /><BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Sun, 09 Feb 2025 16:25:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return-new-phone/m-p/4906012#M241858 Daniel0210 2025-02-09T16:25:51Z