topic My number is being used by someone else in Sky Mobile

My number is being used by someone else

Emma986 — Sun, 09 Feb 2025 13:11:21 GMT

I received a phone call from a lady who said she just had a call from my number, I haven't made any calls today.

Not sure if someone is piggybacking on my contract or mobile number.

Not sure what to do about it?

Re: My number is being used by someone else

caesarome — Sun, 09 Feb 2025 13:17:52 GMT

There is nothing you can do @Emma986 because what is happening is someone is making phone calls and doing it to make it looks like it is coming from your number so they are hiding the actual number they are using. You might get a few of these but after a while they should stop. If they don't and you have had this number from Sky for 12 months or more you can cancel it by calling Sky and asking them to order another one for you that will come with a different number and while there there is nothing to say this couldn't happen again you would have to be unlucky for it to happen with two different numbers.

Re: My number is being used by someone else

Emma986 — Sun, 09 Feb 2025 14:24:18 GMT

Thank you for your help, I've had this number for years and don't really want to change it

Re: My number is being used by someone else

EvaS — Sun, 09 Feb 2025 15:07:26 GMT

I had such situation few days ago. Must be some kind of scam.

Re: My number is being used by someone else

Leah791 — Mon, 14 Apr 2025 11:28:03 GMT

Why can't sky do anything about this ?

Re: My number is being used by someone else

Daniel0210 — Mon, 14 Apr 2025 11:33:37 GMT

@Leah791

The number is being spoofed and after a while the non genuine user will move onto another number. There's nothing a provider can do to stop this.