topic I want return the S25 device back in Sky Mobile

I want return the S25 device back

Rashi1 — Sat, 08 Feb 2025 12:48:14 GMT

I want to return my S25 device back I have order wrong device

Re: I want return the S25 device back

daveNOS — Sat, 08 Feb 2025 12:49:43 GMT

@Rashi1 You will have to call Sky to arrange the return.

Re: I want return the S25 device back

caesarome — Sat, 08 Feb 2025 13:03:21 GMT

@Rashi1

Ordeing another device will mean that you will be credit checked again.

Re: I want return the S25 device back

Daniel0210 — Sat, 08 Feb 2025 13:05:38 GMT

@Rashi1
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund

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