topic Invalid postcode in Sky Mobile

Invalid postcode

Ruby34 — Fri, 07 Feb 2025 00:18:43 GMT

I am trying to activate my Sim card for myself , but website does not accept my Eircode. Could you please help me ? Preferably asap as I do not have any other way to go about my work without my sim not heing activated
Regards Ruby

Re: Invalid postcode

caesarome — Fri, 07 Feb 2025 05:32:18 GMT

@Ruby34

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Invalid postcode

Lisa-P1987 — Fri, 07 Feb 2025 11:22:42 GMT

Thanks for escalating this. We’ve sent Ruby34 an invite to chat.