topic Phone number in Sky Mobile

Phone number

Lauren169 — Thu, 06 Feb 2025 23:02:28 GMT

I asked to keep my old phone number but my new number is using my iMessage and FaceTime but won't let me change it on the settings phone

Re: Phone number

caesarome — Fri, 07 Feb 2025 05:33:45 GMT

@Lauren169

If Sky has told you that the number transfer has been completed then give this a try:

If this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

Re: Phone number

Lauren169 — Sun, 09 Feb 2025 12:38:24 GMT

Thank you, it's finally sorted 😂 I had to take my sim out and put it back it