https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902520#M241355 <UL><LI>Does anyone else habe trouble trying to upgrade the phone online I get to a certain point keeps saying sorry it's not you its us been like that over a week now&nbsp;</LI></UL> Wed, 05 Feb 2025 13:03:28 GMT Lorry61 2025-02-05T13:03:28Z https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902520#M241355 <UL><LI>Does anyone else habe trouble trying to upgrade the phone online I get to a certain point keeps saying sorry it's not you its us been like that over a week now&nbsp;</LI></UL> Wed, 05 Feb 2025 13:03:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902520#M241355 Lorry61 2025-02-05T13:03:28Z https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902524#M241357 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4188663">@Lorry61</a>&nbsp;</P> <P>Have you tried a different browser or even clearing the cache? Failing that call Sky from your current device (dial 150) and an agent can place the order for you.</P> <P>&nbsp;</P> <P>edit: your duplicate post has been removed to prevent repeating replies.</P> Wed, 05 Feb 2025 13:07:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902524#M241357 Daniel0210 2025-02-05T13:07:05Z https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902526#M241358 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4188663">@Lorry61</a>&nbsp;</P> <P>Tje only way around this will be to call Sky for free on 150 and let them place the upgrade order for you,</P> Wed, 05 Feb 2025 13:06:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Its-not-you-its-us/m-p/4902526#M241358 caesarome 2025-02-05T13:06:28Z