topic Re: New phone in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4900637#M241109 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321741">@Geoff43</a>&nbsp;</P> <P>It's not necessarily instant. The most up to date information (after credit checks are complete) on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.</P> Mon, 03 Feb 2025 11:31:21 GMT Daniel0210 2025-02-03T11:31:21Z New phone https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4900627#M241106 <P>I just been online to sign up for a new phone and I've got no record or email to confirm it- it says it went through but I've heard nothing&nbsp;</P><P>pls help&nbsp;</P><P>&nbsp;</P><P>thanks</P> Mon, 03 Feb 2025 11:20:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4900627#M241106 Geoff43 2025-02-03T11:20:24Z Re: New phone https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4900637#M241109 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4321741">@Geoff43</a>&nbsp;</P> <P>It's not necessarily instant. The most up to date information (after credit checks are complete) on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. As customers we have no insight into stock levels or the delivery timescales.</P> Mon, 03 Feb 2025 11:31:21 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4900637#M241109 Daniel0210 2025-02-03T11:31:21Z Re: New phone https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4902144#M241300 <P>Thanks , yeh I got all my emails etc so all good and I've received my phone now- cheers for the reply&nbsp;</P> Wed, 05 Feb 2025 04:57:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone/m-p/4902144#M241300 Geoff43 2025-02-05T04:57:15Z