topic Re: Post has been removed in Sky Mobile

Issues with online chat

TheTruthBomb — Mon, 03 Feb 2025 10:06:53 GMT

Each and every time I use online chat for mobile issues I end up speaking to people (removed)

You clearly tell them your issue / issues

And they come back with a completely different answer or solution that's not even closely relevant to the problem.

I mean it could be a very poor implantation of AI but no I believe it's a human (removed)

And you go round and round never getting anywhere near resolution.

Like the latest interaction were I ordered 2 esims never received them even tho it was clearly confirmed but I asked and asked for them to be reorderd but kept being offered something else .

In the end I gave up and end the chat wow oh wow

Moderator note: Can we please be nice to each other.

Moderator note: Removed inappropriate remarks.

Moderator note: Changed title to reflect topic more.

Post has been removed

TheTruthBomb — Sun, 02 Feb 2025 13:13:30 GMT

Just mad ea post about how ridiculous sky agents are .

No swearing at all but it's been pulled why ?

I'm a customer who is angry and what's to know if anyone has the same issue what you scared of sky ?

Re: Post has been removed

daveNOS — Sun, 02 Feb 2025 13:16:54 GMT

@TheTruthBomb Your post has probably be snatched by the spam filter, if it was a member of staff that removed it you would have received a message stating it had been removed and why, the spam filter is inconsistent and can snatch posts that are perfectly fine, it should be released once the moderators see it on Monday(should it be fine and not contain anything that may well be spam).

Re: Post has been removed

TheTruthBomb — Sun, 02 Feb 2025 15:07:12 GMT

Thank you 👍

Re: Post has been removed

Daniel0210 — Mon, 03 Feb 2025 10:37:02 GMT

@TheTruthBomb

Your post has returned having been moderated.