topic Re: Complaints in Sky Mobile

Re: Complaints

Cki56 — Sat, 01 Feb 2025 12:34:45 GMT

I want compensation for loss of mobile signal for last 3 months

Re: Complaints

Daniel0210 — Sat, 01 Feb 2025 12:40:05 GMT

@Cki56
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

If the issue has now been resolved you would have to speak to Sky to see if they are prepared to add a credit to your account as a good will gesture. Unlike broadband and Sky Talk landline there is no automatic compensation.

Re: Complaints

Leona5 — Sat, 01 Feb 2025 13:27:30 GMT

Do you know when my number will be transferred?

Re: Complaints

PandJ2020 — Sat, 01 Feb 2025 13:31:14 GMT

@Leona5 wrote:
Do you know when my number will be transferred?

As we're other customers here, no.

However, transfer do not process at weekends - so it could be Monday.

Re: Complaints

caesarome — Sat, 01 Feb 2025 13:35:29 GMT

@Cki56

When did you give Sky your pac code ?