topic Re: Problem with phone calls in Sky Mobile

Problem with phone calls

Jayne62 — Thu, 30 Jan 2025 19:23:18 GMT

I have just transferred my old number and have had a text confirming it is up and running on my new phone

some texts I send are not going through. On I message too but some are

I cannot make outgoing phone calls or recieve any either.

I have activated my sim

Any suggestions please?

Thanks

Jayne

Re: Problem with phone calls

Greenfingers001 — Fri, 31 Jan 2025 14:14:41 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Problem with phone calls

Jayne62 — Fri, 31 Jan 2025 14:44:43 GMT

Hi there

it is sorted now thanks

Jayne