topic Re: Call cannot connect in Sky Mobile

Call cannot connect

tracy0301 — Mon, 27 Jan 2025 21:05:13 GMT

Every time I try to call it says your call cannot be connected please check if you have a spend cap(which I don't) also calls are included in the contract. Cannot text either unless using WhatsApp or iMessage on WiFi. Sky say no issues but know other people with same issue. Also have been in different areas within 60miles of home with same issue. Anyone else having same issues?

Re: Call cannot connect

Believer21 — Mon, 27 Jan 2025 22:33:45 GMT

I'm the same no signal on the device. I've tried turning off and on again but it's still the same. I can't find anything to suggest an outage

Re: Call cannot connect

tracy0301 — Tue, 28 Jan 2025 03:12:56 GMT

Have you called them? They said to me going to manually sort my sims from technical side I know this won't work as it's a widespread issue not just me. So frustrating that they won't listen

Re: Call cannot connect

Satkin — Tue, 28 Jan 2025 04:32:31 GMT

There is definitely a problem with Sky mobile. In our house all four of our mobiles are down and we are all with Sky!

Re: Call cannot connect

tracy0301 — Tue, 28 Jan 2025 08:14:19 GMT

Yeah our 5 sims aren't working. They need bombarded with calls to investigate this. It's ridiculous