https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working/m-p/4894630#M240459 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2687508">@Tina1978</a>&nbsp;</P> <P>If you are able&nbsp;to then give Sky a call on 150 (say nothing if asked anything by the bot) as they might want to send you another sim to try incase the one you have has developed&nbsp;a fault.</P> Mon, 27 Jan 2025 19:17:43 GMT caesarome 2025-01-27T19:17:43Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working/m-p/4894617#M240455 <P><SPAN>while on a call it will suddenly cut off for no reason , also had people ring and said I don't answer?</SPAN></P><P><SPAN>cuts off when someone else calls the phone and cannot hear the other person at times when a call is working </SPAN></P><P><SPAN>I have a new iPhone 14 only got contract in December&nbsp;</SPAN></P> Mon, 27 Jan 2025 19:02:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working/m-p/4894617#M240455 Tina1978 2025-01-27T19:02:02Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working/m-p/4894630#M240459 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2687508">@Tina1978</a>&nbsp;</P> <P>If you are able&nbsp;to then give Sky a call on 150 (say nothing if asked anything by the bot) as they might want to send you another sim to try incase the one you have has developed&nbsp;a fault.</P> Mon, 27 Jan 2025 19:17:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working/m-p/4894630#M240459 caesarome 2025-01-27T19:17:43Z