https://helpforum.sky.com/t5/Sky-Mobile/Old-contracts/m-p/4892375#M240212 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081930">@Leanne262</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.&nbsp;</SPAN></P> Sat, 25 Jan 2025 15:27:25 GMT Daniel0210 2025-01-25T15:27:25Z https://helpforum.sky.com/t5/Sky-Mobile/Old-contracts/m-p/4892369#M240211 Why are phones still on your account after you have finished paying for them Sat, 25 Jan 2025 15:24:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-contracts/m-p/4892369#M240211 Leanne262 2025-01-25T15:24:43Z https://helpforum.sky.com/t5/Sky-Mobile/Old-contracts/m-p/4892375#M240212 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4081930">@Leanne262</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.&nbsp;</SPAN></P> Sat, 25 Jan 2025 15:27:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-contracts/m-p/4892375#M240212 Daniel0210 2025-01-25T15:27:25Z