topic Re: No mobile service in Sky Mobile

No mobile service

Jan+Francis — Sat, 25 Jan 2025 12:55:36 GMT

Good afternoon

we have been unable to make or receive calls for 2 weeks on 2 different handsets and numbers

Sky are horrendous at telling what the issue is.

Re: No mobile service

63johnw — Sat, 25 Jan 2025 12:56:48 GMT

Hi @Jan+Francis any issue showing here ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No mobile service

Daniel0210 — Sat, 25 Jan 2025 13:28:36 GMT

Sky are horrendous at telling what the issue is.

@Jan+Francis

Be aware that Sky do not own or maintain any mobile phone masts so if there is a local mast issue you and others in the area will be waiting for a third party repair.