topic S23 in Sky Mobile

S23

Fawkes — Sat, 25 Jan 2025 09:39:56 GMT

I have got a new Samsung S23 5G. I'm really not getting on with it at all. I've had it for about a week. I wondered if it was possible to return it and swap it for something else that's more suitable

Re: S23

GD1 — Sat, 25 Jan 2025 09:46:24 GMT

@Fawkes You will need to call Sky before you return the phone as they will need to start the returns process.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: S23

Fawkes — Sat, 25 Jan 2025 09:51:35 GMT

Thankyou. I am a Sky customer.