https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890248#M239968 <P>iPhone 16</P> Thu, 23 Jan 2025 13:13:56 GMT Gill92 2025-01-23T13:13:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890243#M239966 <P>Just received my phone and it was down loading all my details and now it's frozen and won't let me switch it off&nbsp;</P> Thu, 23 Jan 2025 13:08:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890243#M239966 Gill92 2025-01-23T13:08:30Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890247#M239967 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4305927">@Gill92</a>&nbsp;</P> <P>What phone is it ?</P> Thu, 23 Jan 2025 13:12:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890247#M239967 caesarome 2025-01-23T13:12:44Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890248#M239968 <P>iPhone 16</P> Thu, 23 Jan 2025 13:13:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890248#M239968 Gill92 2025-01-23T13:13:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890250#M239970 <P>Just received it today&nbsp;</P> Thu, 23 Jan 2025 13:15:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890250#M239970 Gill92 2025-01-23T13:15:00Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890252#M239971 <P>Give this a try:</P> <P><BR /><A href="https://support.apple.com/en-gb/HT201412" target="_blank">https://support.apple.com/en-gb/HT201412</A></P> Thu, 23 Jan 2025 13:15:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890252#M239971 caesarome 2025-01-23T13:15:16Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890259#M239974 <P>Ty that works&nbsp;</P> Thu, 23 Jan 2025 13:21:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/4890259#M239974 Gill92 2025-01-23T13:21:51Z