topic Trying to activate new SIM card in Sky Mobile

Trying to activate new SIM card

Macaroo — Wed, 22 Jan 2025 10:21:11 GMT

I have just received my new SIM card and am following instructions on Sky website but when I put in my mobile number, it comes up as an error. I left it overnight and tried again this morning but still the same message comes up.

Is there a contact number I can call and speak to someone in Sky? Trying to get a contact number on the website is like finding a needle in a haystack!

Re: Trying to activate new SIM card

caesarome — Wed, 22 Jan 2025 10:22:17 GMT

@Macaroo

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Trying to activate new SIM card

Macaroo — Wed, 22 Jan 2025 10:25:26 GMT

Thank you so much, I will try this and fingers crossed I will get all sorted.